Palio Core Installation Guidelines

Acclimatisation of material

Please make sure flooring materials are removed from packaging at least 48 hours prior to installation, (planks may be stacked, but must be rested flat) and allowed to condition in the room where the installation is to take place. Room temperature must be kept between 18-26°C (64-79°F).

To achieve a more natural look to your floor, we recommend that the product in this box is shuffled before installation.


All subfloors should be solid, smooth, level i.e. less than 3 mm in any 3 m diameter range (1/8” in 10’), sound, clean, less than 95% RH swept and free of all debris before Palio Core flooring is installed.

  • Concrete/Screeds: For an RH between 75% - 95% RH where the subfloor is uneven an appropriate smoothing compound should be selected.
  • Quarry Tiles/Mosaics/Terrazzo/Ceramics: Level any grout lines with a depth of more than 3mm.
  • Timber floors: These should be solid with little flexibility. All loose boards must be firmly fastened and gaps filled. Wood block floors laid direct to earth/bitumen/pitch must be removed prior to installation.
  • Linoleum/Thermoplastic/Vinyl/Cork Floors: Make sure these floors are solid; fix any loose tiles.
  • Misc.: Any existing floors installed with asphaltic tile adhesive (ATA) must first be suitably covered.
  • Metal and Painted Floors: Remove any loose paint or other finishes.
  • Textile floor coverings (including carpet) must be removed.
  • Underfloor Heating: it is possible to install Palio Core over floors incorporating underfloor heating, but these must be insulated to keep surface temperature
  • below 27°C.
  • Electrical underfloor heating: please consult manufacturers to ensure their system is compatible with our flooring. Mesh/wire systems must be bedded into a basecoat of reinforced fibre smoothing compound. Then a second coat of primer and reinforced fibre smoothing compound should be applied. The room temperature must be between
  • 18-26°C (64-79°F) prior and during installation.
  • Other Floors: Consult your supplier.


Palio Core should be laid with an expansion gap of 5 mm (0.2”) around the perimeter of the room and all fixed objects, including pipes. This must be increased to 8 mm (0.33”) for areas larger than 100 m2 (1000sqft). Consult your supplier for larger areas.**

Skirting boards should be removed and door frames undercut to allow for possible expansion. Alternatively a suitable edge trim should be used to cover the expansion gap.
Plank products should be laid with staggered joints, at a distance of at least 250 mm (10”).



For a successful installation, the following tools will be necessary – pencil, utility knife, ruler/straight edge, carpenter’s square, saw, hand roller, pull bar, hammer and rubber mallet are recommended.



Special care must be taken when installing Palio Core in rooms that are exposed to large temperature fluctuations e.g. unheated rooms, conservatories or direct sun / through south facing patio doors. In these cases, a 10 mm (0.4”) expansion gap should be used.

* The water will not penetrate through the product from one side to the other. This does not include joints between individual tiles/plank.
** Where the flooring run exceeds 15 m (50ft) in width or length, an 8 mm (0.33”) expansion joint should be used and repeated thereafter.

Taking care of your floor

  • Regularly sweep the floor to remove loose dirt or grit as these can cause fine scratches (we don’t recommend you use a steam mop or a vacuum cleaner as they may damage the surface of the floor).
  • For a thorough clean, use a pH neutral cleaner. Avoid the use of regular household cleaners and bleach-based detergents. These could make the floor slippery or cause discolouration.
  • Mop up spills as soon as possible, using a pH neutral cleaner, to reduce the risk of staining
  • Use entrance mats to protect against grit and moisture (ensure they are non rubber-backed to prevent any discolouration of the floor)
  • Avoid sliding or dragging furniture or other objects across the floor - use floor protector pads to prevent scratching.
  • Use load bearing castors to protect against indentation from heavy furniture.Suitable for underfloor heating up to 26°C.
  • Room temperature should remain between 13-27°C