FAQs

Who is Designflooring International?
Put simply, we are the leading manufacturer of luxury vinyl flooring. To find out more about Designflooring International and our exceptional products, visit the company page.

What is Designflooring International made of?
Karndean flooring is made of part recycled PVC with high quality plasticizers. It is used to create a textured surface, for a beautiful, natural effect.

Will a Designflooring International floor be slippery?
As with most smooth floor coverings, water and other liquids can make it slippery. Designflooring International floors are designed to be incredibly slip resistant. But it is always best to clean up any spillages straight away, and keep the floor dry.

What is the difference between each of the Designflooring International ranges?
Each of our six product ranges has a different wear layer.

Range	Wear layer (in mm)
Rubens	0.3mm wear layer (registered emboss)
Michelangelo	0.5mm wear layer
Renoir	0.5mm wear layer
Van Gogh	0.5mm wear layer
Monet	0.7mm wear layer (bevelled edges)
Art Select	0.7mm wear layer (bevelled edges)

What is the difference between a metallic strip, feature strip and design strip?
There are several main differences between Designflooring International strips:

Metallic strip – these can be used in standard borders and features, and come in sizes of 3mm, 5mm, 10mm, 30mm and 76mm
Feature strip – available in six colours, these 5mm wide strips are usually used on tile floors to give the natural effect of grout lines – or to complement wood planks
Design strips – these are strips cut from another tile or wood plank. They come in 3mm, 5mm, 10mm, 30mm and 76mm.

Added between tiles and wood planks, strips can give the impression of grouting for a natural effect, and a contemporary look and feel to your home.

For more information please visit our design components page.

What are standard, tramline and keyline borders?

Standard border – a patterned border designed to complement tile and wood plank floors. Designflooring International have selected an assortment of decorative border options to accompany all of our ranges
Tramline border – a simple and affordable way of creating decorative edging. They can be used in combination with feature strips, metallic strips and design strips for a range of effects
Keyline border – single strips that can be added to the edge of your floor. Keyline borders are available in 3mm, 5mm, 10mm, 30mm and 76mm and can be used with metallic and design strips

For help choosing the right border for you, why not visit your local flooring specialist? Or you can try our fully interactive design program, Floorstyle, built to bring your design ideas to life.

Download your free copy of Floorstyle here.

Can I fit Designflooring International myself?
Designflooring International is not a DIY product. Your local retailer will provide a supply and fit service – or will be able to recommend someone who can.

How do I get Designflooring International fitted?
Your local retailer will provide you with a supply and fit service – or will be able to recommend a fitter. Designflooring International is not a DIY product, so we would advise that you don’t fit the floor yourself unless you are an experienced luxury vinyl floor fitter.

Where can Designflooring International be laid in my home?
Flooring from Designflooring International is perfect for any room of the house, from the bathroom to kitchen, bedroom to living room, hallway to conservatory. Take a look at our gallery for ideas and inspiration.

Can Designflooring International be laid over under-floor heating?
Yes, for more advice please consult your specialist Designflooring International Fitter.

Is Designflooring International suitable for use on walls or ceilings?
No. Designflooring International products are designed as a floor-covering.

Can Designflooring International be laid outside?
No, Designflooring International is not suitable for outside use.

Can I use Designflooring International next to an Aga stove or an open fire?
Yes, but the vinyl flooring should not come in direct contact with the hot surface of the stove or fireplace. Designflooring International will burn if flames or a spark land on the vinyl. For more information click here to download our installation guide.

Can I use Designflooring International in front of patio doors / floor to ceiling windows?
Yes you can. For more information click here to download our installation guide.

What are the correct room conditions for installation?
The room needs to be a constant temperature between 18 - 26?C, for 24 hours prior to installing, during the installation and for 24 hours after installation.

Where can I buy Designflooring International?
Designflooring International is available from a network of flooring specialists across the country. Why not find your nearest retailer now, or call +44 (0) 1386 820 105

Can you provide me with a price list?
We do not operate RRPs, though prices are very similar from retailer to retailer. To find out how much a Designflooring International floor costs, please speak to your nearest retailer or call us on +44 (0) 1386 820 105

Where can I buy extra cleaning products?
You can buy more cleaning products from any Designflooring International retailer

Should I buy Designflooring International over the internet?
We definitely recommend speaking to one of our flooring specialists, rather than buying our flooring over the internet. Our retailers are fitting specialists who understand our products. It is vital that your Designflooring International flooring is professionally installed, in order to maintain your guarantee. Purchasing Designflooring International over the internet would be at your own risk. Why not find your nearest retailer now, or speak to our friendly consumer enquiries team on +44 (0) 1386 820 105

The floor has been laid. Now what?

To get the best from your floor we advise that you follow the Designflooring International cleaning and maintenance system. Designflooring International floors are hardwearing and, like all vinyl products, regular maintenance will enhance the beauty, durability and natural effect.

We recommend ordering a ‘clean start' kit with your new Designflooring International floor. You can order extra bottles of each cleaning product from your retailer.

How soon after installation can the floor be cleaned?
The floor should not be washed for 24 hours after being fitted.

Why is it important for me to use Designflooring International’s cleaning and maintenance products?
Some leaning products contain agents that can damage the floor. To qualify for our product guarantee, it is essential that you use the Designflooring International routine cleaner.

Where can I buy Designflooring International cleaning and maintenance products?
Cleaning and maintenance products can be bought through your local Designflooring International
retailer.

Can spilt liquids seep through tile edges?
Your floor should have been fitted tightly by one of our specialist retailers – so that no spillages seep through tile edges or custom cuts. To avoid slippery surfaces, any spills should be cleaned up straight away.

What floor mat can I use on a Designflooring International Floor?
Certain types of rubber back mats may stain the floor. To be sure you are using the correct mat please seek advice from your supplier.

How should I protect my Designflooring International floor against furniture?
Simply by putting felt pads under the feet of your furniture, you can avoid table and chair legs scratching your Designflooring International floor. These are available in the clean start kit.

How should I clean spillages?
Mop up spillages as soon as possible with Designflooring International Routine Cleaner.

Can Designflooring International be used on stairs?
Yes it can. The front edge of each step will need to be finished off with compatible stair nosings. But your supplier will be able to give you all the information and advice you need.

Is Designflooring International suitable for a wet room?
No, Designflooring International is not suitable for wet rooms.

Where can I get a free sample or brochure?
Order your free sample or brochure or call the consumer enquires line on
+44 (0) 1386 820 105, or call free phone on 008000 777 33 222

Got another question?
If you need more information about any aspect of Designflooring International, please contact us on

+44 (0) 1386 820 105, call free phone on 008000 777 33 222 or email us with your query and we’ll be happy to help.